Terms

Last updated: 10 May 2026.

Who you are buying from

UPGEARED is operated by HBLR Studio. Orders are produced on demand by our print partner TapStitch and shipped to you directly. By placing an order you accept these terms.

Order acceptance

Adding to cart and paying does not create a contract — your order is confirmed only once we send a confirmation email. We reserve the right to refuse or cancel orders that are obviously fraudulent, miss-priced, or exceed reasonable quantities for personal use.

Pricing, taxes, shipping

All prices are in EUR and include applicable VAT. Shipping is calculated at checkout based on destination — handled by our print partner TapStitch. The total at checkout is the price you pay; no hidden fees added afterward.

Production and delivery

Each piece is printed to order. Production takes 3–5 business days, then shipping (3–5 days domestic EU, 5–10 days worldwide). You will receive a tracking link by email when your order ships.

Returns

UPGEARED is print-on-demand. We don't accept change-of-mind returns; defective or wrong items are reprinted or refunded at no cost (email hello@upgeared.co within 14 days). See /returns for the full policy.

If something goes wrong

Damaged on arrival, wrong size shipped, or print defect: email us within 14 days with a photo and we will reprint or refund at no cost to you. We stand behind every piece we ship.

Limits of liability

We are responsible for the product we ship. We are not responsible for indirect losses (e.g. you missing an event because shipping was delayed). This does not affect your statutory consumer rights.

Governing law

These terms are governed by French law. EU consumers retain the protections of their country of residence.

Contact

Email: hello@upgeared.co.